Some of the best electronics deals aren't on new items. Here's what each condition label usually means, and what to check before you buy. Exact rules vary by retailer, so always read the listing.
| Label | What it usually means | Typical warranty |
|---|---|---|
| New | Factory-sealed, never opened. | Full manufacturer warranty. |
| Open-box | Returned or a display unit. Often like new, but may have cosmetic wear or missing accessories. Often graded, e.g. "excellent", "good", "fair". | Often the full manufacturer warranty, but check. |
| Manufacturer refurbished / certified | Inspected, repaired if needed and tested by the brand itself, often with new battery or housing parts. | Usually a warranty from the manufacturer, often 1 year. |
| Seller refurbished | Restored by a third-party seller. Quality varies a lot by seller. | Seller warranty, often 90 days or less. |
| Renewed / pre-owned | Marketplace programs for used items that meet the program's standards. | Program guarantee, often 90 days to 1 year. |
When the discount is worth it
- Great value: manufacturer-refurbished laptops, tablets and phones, and open-box items graded "excellent" from the retailer itself.
- Be more careful: seller-refurbished items with short warranties, and anything where the battery health isn't stated.
- Usually skip: open-box items graded "fair" with missing accessories, unless the discount is large.
What to check before you buy
- Who refurbished it: the manufacturer, the retailer, or a third-party seller?
- How long is the warranty, and who honours it?
- What's included: charger, cables, original box?
- For phones and laptops: battery health, and whether the device is unlocked and not tied to an account.
- What's the return window? It may be shorter than for new items.
A refurbished item with a manufacturer warranty at 20–30% off new is often a better deal than a new one on sale.
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